Every booking will be forwarded to the corresponding hotel via the booking engine platform (Synxis). Thus, an accommodation contract comes into effect, via mouse click, when making a booking. You will receive a customer booking email confirming your booking. The procurement for the booking is free of charge for you. Bookings are not transferable to any other person and can not be transferred or exchanged for cash or credit. Accommodation Contract and Payment The accommodation contract comes into effect immediately between you and the hotel of your choice, when making a booking. You pay the confirmed price directly in the hotel. Any claims and obligations out of the accommodation contract only exist between you and the hotel chosen by you.
The hotel will require credit card details to guarantee reservations. In order to protect and encrypt your credit card information, this website uses the industry standard the “Secure Socket Layer (SSL)” technology, the most secure technology available. For certain restricted rates (promotions, discount rates, …) the hotels may require that payment is made upfront resulting in charging or pre-authorizing your credit card through our third party providers Synxis or Adyen. Please check the room details thoroughly for any such conditions prior to making your reservation. Please refer to our specific cancellation and refund policy during each payment process.
Changes and Cancellations
Changes and cancellations have to be carried out via this website and/or email [email protected]
Third Party Content
GCPH Australia Pty Ltd does not endorse and is not responsible for the content of any site owned by any third party that may be linked to this website via hyperlink, whether such hyperlink is provided by GCPH Australia Pty Ltd or by a third party. No one is authorized to link to any websites of GCPH Australia Pty Ltd without prior approval from GCPH Australia Pty Ltd.
Due to the global nature of the Internet, you agree to comply with all local rules regarding online conduct, including all laws, rules, codes, and regulations of the country in which you reside and the country from which you access this website. In addition, you agree to comply with all applicable laws, rules, codes, and regulations regarding the transmission of technical data exported from your jurisdiction.
This website and the Internet in general may be subject to system delays and failures beyond our reasonable control. As such, you may have difficulty accessing this website. GCPH Australia Pty Ltd shall not be held liable for any damages, losses or expenses of any kind, whether direct, indirect, special, consequential or incidental, arising out of or in connection with your access to, use of or browsing on the website. In this regard, all warranties or representations of any kind, whether expressed or implied by law, equity or statutes, are excluded to the extent permissible under the applicable law.
We might update this Privacy Statement from time to time. When we have to do this the revised statement will be posted on this page. You should check this page from time to time to review any changes we have made.
Collection of Personal Data
A record keeper who has possession or control of a record that contains personal information shall ensure: that the record is protected, by such security safeguards as it is reasonable in the circumstances to take, against loss, against unauthorised access, use, modification or disclosure, and against other misuse; and that if it is necessary for the record to be given to a person in connection with the provision of a service to the record keeper, everything reasonably within the power of the record keeper is done to prevent unauthorised use or disclosure of information contained in the record.
Storage and Security of Personal Information
From time to time, GCPH Australia Pty Ltd may gather personal data from you for a number of purposes, including: (i) maintenance, administration and monitoring of this website; (ii) following up on reservations, comments and other messages that you submit to GCPH Australia Pty Ltd through this website; (iii) facilitating the administration and delivery of services and products to you; (iv) identity verification, matching and/or records; (v) compiling aggregate statistics of the use of this website; (vi) marketing and promotional efforts by or on behalf of GCPH Australia Pty Ltd; (vii) liaising and communicating with government departments, regulators or agencies; (viii) fulfilling any other purposes relating to GCPH Australia Pty Ltd’s business and activities; and (ix) transferring personal data in connection with any of the abovementioned purpose(s).
Disclosure of Personal Data
GCPH Australia Pty Ltd will keep all personal data confidential and will retain it only for as long as necessary to fulfill the purposes for which the information was collected. GCPH Australia Pty Ltd may disclose the personal data to the following parties for the abovementioned purpose(s): (i) any of its parent, subsidiaries and affiliated companies, business partners and professional advisers in connection with the operation of its business and activities; (ii) any agent, contractor or third party who provides administrative, installation, telecommunication, computer, payment, insurance, financing, information or other services to any of its group company; (iii) any person under a duty of confidentiality to GCPH Australia Pty Ltd or who has undertaken to keep such data confidential; (iv) any person to whom GCPH Australia Pty Ltd is required by applicable legal, governmental or regulatory requirements to make disclosure; and (v) any actual or proposed assignee, purchaser or subscriber of all or part of the business of GCPH Australia Pty Ltd or participant or sub-participant or transferee of GCPH Australia Pty Ltd’s rights.
Access and Correction of Personal Data
Under the Ordinance, you have the right to ascertain whether GCPH Australia Pty Ltd holds your personal data, to obtain a copy of the data, and to correct any data that is inaccurate. You may also request GCPH Australia Pty Ltd to inform you of the type of personal data held by GCPH Australia Pty Ltd. Requests to opt-out, access and correction or for information regarding policies and practices and kinds of data should be addressed in writing to: